[Resolved] User Attachment not work To Parent Forum March 29, 2019 at 12:51 am #3375 P AbsoluteParticipant Sorry, nobody has this problem? I can’t use the template like this. Help please. April 18, 2019 at 12:31 am #3584 lucnParticipant Same issue here. I am on php7.0 April 22, 2019 at 1:46 pm #3612 stevlandKeymaster Hi guys, To fix this issue, please edit /open.php and replace its contents with the code on this page. Or wait for the next release (osTicket-Awesome-1.11-v1.1), which should be available by the end of April. April 24, 2019 at 12:44 am #3661 P AbsoluteParticipant Hi Stevland, I have replaced the contents of the open.php file but the attachment that the user loads does not arrive in the admin panel. Help please May 3, 2019 at 8:43 am #4076 stevlandKeymaster To anyone who is having this issue: please upgrade to the latest release (osTicket-1.12-Awesome-101). @Absolute has confirmed in a different thread that this issue is now fixed. You must be logged in to reply to this topic. Topic Tagsattachments