Hi @cloudingit,
No related errors in your Apache logs, but did you also check your PHP logs?
Does your server use Sucuri Website Application?
Also try this:
osTicket Awesome uses standard permissions.
All folders should be 755 (drwxr-xr-x) and all files should be 644 (-rw-r–r–).
If you suspect that your permissions are messed up you can easily reset them.
For directories
# find . -type d -print0 | xargs -0 chmod 0755
For files
# find . -type f -print0 | xargs -0 chmod 0644