[Support request] Installation Issue Moving & Deleting – Directory Folder Permissions

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    • September 15, 2025 at 10:18 am #23653
      GP
      Participant

      Yes in unix server do the following. This is needed to delete the setup folder (after installation or upgrade or replace old osticket)

      # Change directory permissions (0555 -> 0755)
      find /path/to/your/directory/support/setup -type d -perm 0555 -exec chmod 0755 {} +

      # Change file permissions (0666 -> 0644)
      find /path/to/your/directory/support/setup -type f -perm 0666 -exec chmod 0644 {} +

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