[Resolved] HTML code shows at the bottom of ticket-page (where paging is located)

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    • April 10, 2020 at 11:10 am #5571
      R
      Code54
      Participant

      Extra note:

      Tested it in the original version (upload directory renamed to /upload_original and copied ost-config.php) and it works as expected in that version.

    • April 10, 2020 at 11:48 am #5572
      R
      Code54
      Participant

      I did some more testing and found that the problem only happens with this nice plugin enabled: https://github.com/clonemeagain/attachment_preview

      So, I wanted to report a bug at the plugin, but it has to be said that the plugin works well in the standard osTicket (I tested it). Somehow there is a conflict with osTicketAwesome. When I disable the plugin, the problem is gone. 

      Could you please have a look at this? The plugin is awesome too. It prevents you from downloading PDF’s, images and even audio-files (voicemails). It’s really nice and would be a shame if we have to choose between two awesome components.

       

    • April 12, 2020 at 5:45 am #5573
      R
      Code54
      Participant

      I was able to fix the plugin myself and add a pull-request to the GitHub project.<br />
      If anyone has the same problem, you can download the file I modified from https://github.com/clonemeagain/attachment_preview/issues/44

      Still not sure why this was a problem with osTicketAwesome only, and not with standard osTicket.

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