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I will just add this bug is also found in the demo version.
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Hi @NIcholasjansen,
Please see the temporary fix I posted here:
https://osticket.shop/forums/topic/custom-form-fields-not-editable-v1-14-2/-
Excellent thank you so much! @stevland
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Just in case someone needs help with this, as stevland posted before this fix can be achieved editing /include/staff/ticket-view.inc.php.
Specifically in line 1007 “inline-edit”…
…must be replaced with “ticket-action inline-edit”
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Hi!
both fixes wont work for us 🙁
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