[Resolved] Color priority and change priority

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    • December 27, 2018 at 5:56 am #2726
      L
      leandroalen
      Participant

      Please, I need a solution now. This is affects the working of my platform.

      At least, I need that appear the priority color.

      Version Osticket: 1.10.1

      Version OsticketAwesome: 1.10.1v4

      Permissions of files: 644

      Permissions of folders: 755

      Owner: www-data

      Regards,

    • December 27, 2018 at 6:13 am #2730
      L
      leandroalen
      Participant

      I add this:

      PHP 7.0.27-0+deb9u1 // MySQL 10.1.26 // Apache/2.4.25 (Debian) web server

    • February 6, 2019 at 5:29 am #2937
      R
      fachmarkt
      Participant

      I still have the same issues with 1.10.1v4

    • February 7, 2019 at 11:41 am #2949
      kayser-it
      Participant

      Ich schliesse mich an. Habe genau das gleiche Problem. Gibt es keine Lösung dazu ?

    • March 15, 2019 at 5:47 pm #3216
      stevland
      Keymaster

      I’m sorry for the delay in responding!

      While I am not sure what is causing this glitch on your end, all of this code has had to be reworked for 1.11.x.

      Please upgrade to the next osTicket Awesome release when it becomes available next week and it will likely fix the issue.

    • April 28, 2019 at 6:54 pm #3825
      stevland
      Keymaster

      I should also add that the ability to change priority from the main ticket screen was a mod that I developed.

      Unfortunately it hasn’t been working properly for some time, and actually osTicket v1.11 broke it completely.

      Unfortunately I have removed it for now but I plan on adding it back very soon.

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