[Support request] Change formatting of ticket in Open queue when new reaction is posted To Parent Forum May 12, 2024 at 8:35 pm #20392 B Byron SmithParticipant I am also interested in this feature. Is there a CSS change that can be made that allows new or updated tickets to be displayed in bold as with the original OSTicket theme? December 16, 2024 at 3:26 pm #22080 N Norm DouglasParticipant I’m really surprised not to find a response from admins here. I thought I was purchasing a supported theme. You must be logged in to reply to this topic.