[Resolved] Disable automatic scroll down, scroll down button instead To Parent Forum February 18, 2022 at 7:22 am #9434 D dfite@lotusblind.comParticipant +1 on this request, not sure why osTicket included this as a forced option in the first place. It appears to have some settings tied to this in /scp/js/thread.js But the true/false settings at the top have no effect by my testing. February 18, 2022 at 7:23 am #9436 D dfite@lotusblind.comParticipant Not sure if you saw this https://osticket.shop/forums/topic/prevent-auto-scroll-when-opening-tickets/ May 27, 2022 at 2:55 pm #10539 stevlandKeymaster Thank you for posting that, dfite. I forgot that I already came up with a solution for this! There is a small typo in your link, but this one should work: Prevent auto scroll when opening tickets You must be logged in to reply to this topic. Topic Tagsscroll