Yikes! Thank you for the report, @hitchman.
This will be fixed in the next release.
For now, please add the following CSS to Theme Options > Custom CSS:
@media screen and (max-width: 760px) {
body.demo.staff-side.tickets-page table.form_table.fixed tr {
display: initial;
}
body.demo.staff-side.tickets-page table.fixed > tbody > tr > td + td:not([width]) {
width: 100%;
}
table.form_table.fixed tr#userRow td,
table.form_table.fixed tr#ccRow td {
display: inline-block;
}
tbody#dynamic-form tr {
display: table;
}
}