[Resolved] JS file not found 404

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    • November 23, 2020 at 6:41 am #7104
      T
      ssm.silesia
      Participant

      Any solution to have this file locally, becouse now, our support center depends on your server stability.

      Best Regards

    • November 23, 2020 at 9:34 am #7105
      G
      ict-support
      Participant

      Hello, same problem here.

      @siec.ssm: while we wait for a fix, I tried this workaround: go to https://github.com/ouvrages/jfontsize , download the missing files and put under /osta/js/jfontsize (new folder).

      Go to /osta/inc/staff-head.html and change:

      <script type=”text/javascript” language=”javascript” src=”https://osticket.shop/+current/osta/js/jfontsize/jstorage.js”></script&gt;
      <script type=”text/javascript” language=”javascript” src=”https://osticket.shop/+current/osta/js/jfontsize/jquery.jfontsize-2.0.js”></script&gt;

      to

      <script type=”text/javascript” language=”javascript” src=”/osta/js/jfontsize/jstorage.js”></script>
      <script type=”text/javascript” language=”javascript” src=”/osta/js/jfontsize/jquery.jfontsize-2.0.js”></script>

      Inconvenient, but at least it works. Hope it helps!

    • November 23, 2020 at 12:08 pm #7107
      T
      ssm.silesia
      Participant

      Thanks it works well.

    • November 23, 2020 at 3:17 pm #7108
      stevland
      Keymaster

      I see that there is an issue with hard-coded links. I will fix this in the next release. 

      For now I have fixed it on my end so that the problem will not occur for anyone that is running unmodified code.

      But thank you for providing a quick fix, @ict-support!

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