[Resolved] Issue with Export in the last version of Revision 2

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    • December 17, 2019 at 6:12 am #5409
      H
      kai.gyt
      Participant

      after selecting any export to tickets we cant export as we get white box, this is high priority please solve ASAP,

    • December 17, 2019 at 10:30 am #5413
      stevland
      Keymaster

      Hi @kai.gyt,

      I see that the same behavior is present in unmodified osTicket, which you can see for yourself in this demo installation:

      https://osticket.shop/o/1.14.1/scp/

      Therefore, this is an issue with osTicket itself — it is not an osTicket Awesome issue. Please report it in the osTicket Forum or, better yet, open an issue on GitHub.

    • December 17, 2019 at 11:08 am #5416
      H
      kai.gyt
      Participant

      Ok i will contact osticket for that and open on github, however there wasnt any issue on the 1.12

    • December 17, 2019 at 1:09 pm #5418
      stevland
      Keymaster

      Yes, I see that you are correct: the issue is not present in 1.12.3:

      https://osticket.shop/o/1.12.3/scp/

      But how is that relevant? It’s like saying, “Why did I wake up with a cold today? I felt fine yesterday.” 😉

    • December 17, 2019 at 1:19 pm #5419
      stevland
      Keymaster

      Looks like someone beat you to reporting it:

      https://forum.osticket.com/d/96540-unable-to-export-the-tickets/2

      But you may want to jump in and confirm that it is an issue for you as well.

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