[Resolved] Source code in tickets webpage

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    • August 7, 2019 at 3:05 pm #4892
      stevland
      Keymaster

      This was reported by a couple of users in June and, after much head scratching, I tracked it down to the fact that they were using the attachment_preview plugin. When the plugin is disabled, the issue is not present.

      I opened a GitHub issue and the plugin developer and I were in communication for a little while, but it didn’t lead to a resolution.

      Until whatever in that plugin is mangling osTicket Awesome’s jQuery code is fixed, the only solution is to disable the plugin by going to Admin Panel > Manage > Plugins.

    • August 7, 2019 at 11:08 pm #4895
      A
      aeromarine
      Participant

      Thanks stevland for your kindly anwer. I’ll do it in that way.

      Sorry if I have duplicated the issue in the forum, but I did not find it.

       

      Thanks again

    • August 8, 2019 at 1:41 pm #4907
      stevland
      Keymaster

      No worries! It is almost impossible to search for. A duplicate post may increase the chance that someone may find the answer to this issue. 🙂

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