-
-
I still miss the translation for column headings
Oops! This oversight will be addressed in the next release.
a possibility to change ‘predefined’ sorting.
Yes, this is definitely a planned feature, more than likely in the next release as well.
customize ticket pages for mobile usage
Oh boy. That is a bit of a tall order. I can see the value in what you are proposing though. I have added it to my list of ideas to possibly explore in the future.
-
a possibility to change ‘predefined’ sorting.
Yes, this is definitely a planned feature, more than likely in the next release as well.
Hi, I just wanted to ask if this is still on your list. People are using desktop version on phone in order to use the sorting functionality. Without it, the mobile version is not usable for some of our staff member.
-
Sorry for the late reply.
I took a run at adding sort options but it ended up being more daunting than I anticipated. It is on my list to try again.
The sort options are defined in the page URL (https://osticket.shop/a/1.12.2-1/scp/index.php?dir=1&sort=3). So here is an idea to make things easier for your agents:
- Have your agents switch to desktop version,
- sort columns as desired,
- switch back to mobile
- and then bookmark the page with a description (e.g. “Overdue tickets sorted by Date”)
-
You must be logged in to reply to this topic.