[Resolved] Unable to receive end user email notification of email replies Need Help ASAP To Parent Forum November 7, 2022 at 7:51 am #12910 R Randy JonathanParticipant Update: This is a confirmed bug by others, not related to OSTicketAwesome. https://forum.osticket.com/d/101854-new-message-alert-is-not-sent-after-upgrading-to-117x/6 November 8, 2022 at 6:22 pm #13034 stevlandKeymaster Thanks for the update, Randy. Sounds super frustrating. I hope Kevin comes up with a solution for you soon. . November 16, 2022 at 9:31 am #13292 R Randy JonathanParticipant 1.17.1 fixed the issue. November 16, 2022 at 10:06 am #13295 stevlandKeymaster Awesome. Thanks for the update. You must be logged in to reply to this topic.