[Resolved] Create ticket page – [Assign To] cannot type ahead to find an Agent

    • November 18, 2022 at 11:52 am #13554
      stevland
      Keymaster

      Hi @itsd_support,

      Good point.

      Open osta/inc/staff-foot.html and add a new line between Lines 44 and 45 and insert the following:

      $('#assignId').select2();

      Or wait for the next release!

      • December 14, 2022 at 2:25 am #14220
        N
        nandor
        Participant

        Hi @stevland !

        How Can I change the other fields (Help Topic, Department) to searchable?

    • December 14, 2022 at 10:58 am #14222
      stevland
      Keymaster

      @nandor,

      I honestly have no idea!

      It’s a great question, but once again I have to recommend that you post it in the osTicket Forum where you are far more likely to get good responses.

      Good luck!

      • December 15, 2022 at 1:51 am #14233
        N
        nandor
        Participant

        Honestly, I never get useful answers on the osTicket Forum, so I need to find by myself.

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